Refund Policy
Photo Filter Gallery, we strive to provide the highest quality photo editing services. Customer satisfaction is our top priority. However, we understand that issues may arise, and we are here to help resolve them. This Refund Policy outlines the terms and conditions under which refunds may be issued.
Eligibility for Refunds
Refunds may be granted under the following circumstances:
- Service Not Delivered: If we are unable to deliver the service you ordered within the agreed-upon timeframe.
- Quality Issues: If the final edited photos are of unacceptable quality or do not meet the standards as agreed upon during the ordering process.
- Duplicate Payment: In case of accidental duplicate payment, we will refund the extra charge.
- Technical Issues: If a technical error occurs on our part, resulting in incomplete or incorrect service delivery.
Non-Refundable Circumstances
Refunds will not be issued under the following conditions:
- Change of Mind: Once the photo editing work has been completed and delivered, a refund cannot be issued if you change your mind about the service.
- Partial Completion: If part of the service has already been delivered and you request a refund, we will not provide a refund for the completed portion.
- Lack of Communication: Failure to provide the necessary information or files for completing the service may result in non-refundable status for the order.
Requesting a Refund
To request a refund, please contact us within 7 days of receiving the final edited images. Refund requests should include:
- Your order number.
- A detailed description of the issue or dissatisfaction.
- Supporting evidence, such as screenshots or specific examples, if the quality of the work is in question.
Refund Process
Upon receiving your refund request, we will:
- Review Your Request: We will carefully review the request, including the details of your dissatisfaction.
- Offer Revisions: In some cases, we may offer revisions or corrections to resolve the issue before proceeding with a refund.
- Approval or Denial: After evaluation, we will either approve or deny the refund request. You will be notified of our decision via email.
If approved, refunds will be processed within 3-5 business days and issued through the original method of payment.
Contact Information
For refund requests or any questions regarding this policy, please contact us at:
